Samsung announced Monday it would delay the launch of its Galaxy Fold smartphone in retail for an indefinite period after critics have discovered problems with the screen, a reputational damage to the world’s largest handset maker . Last week, reviewers started posting problems with the device on Twitter, but as of Friday, the company did not know the root cause of screen defects, said Patrick Moorhead, founder of Moor Insights & Strategy, who said he was in direct contact with a company. Samsung has also postponed media events for the device planned this week in Hong Kong and Shanghai.
Although Samsung did not specify the possible duration of this delay or the complete shutdown of the production of the device, some analysts said it was shorter than that the company has endured with his Galaxy Note 7 2016. Samsung said the initial findings showed that the problems could be associated with the impact on the exposed areas of the hinges. It also indicated that there were cases in which the substances found inside the device affected the performance of the screen. Samsung spent almost eight years developing the Galaxy Fold, which is part of the strategy of the leading smartphone manufacturer to drive growth with innovative devices.